"Look at it, how can there be black things in it?" The citizen Lee found something strange in her 3rd batch of Abbott infant Xikangli milk powder bought two weeks ago. She quickly called out to her husband, Jia. Mr. Jia hurried forward and was surprised to see that there were several black foreign objects distributed in the milk powder. “A closer look reveals that there is more than one. One of the black spots is about 3 millimeters long. Like a dead worm, it feels like there are markings on the abdomen. A dark spot is a bit bigger, but you can't see what it is."

"I used to drink Abbott milk powder for my baby for two years. I was thinking about buying imported and iron boxes with guaranteed quality. I never thought that there would be bugs in milk powder." Ms. Li told reporters angrily, if not When you scoop up your milk powder with a spoon, you may be careful to drink it. "At that time, I looked at the discounted milk powder and bought two cans. I couldn't dare to drink any of the remaining cans."

After discovering black foreign bodies in the milk powder, Mr. Jia called the customer service hotline of Abbott’s milk powder. He wanted to know what black foreign bodies were in the milk powder and would like to ask how to deal with it. "Customers told me that milk powder must be processed through very fine gauze. If the package is complete, there will be no insects." Mr. Jia said, customer service staff said that the black foreign body may be a lactose capsule. Dark brown. The lactose micelles are milk powders that have been formed by high-temperature atomization during the production of milk powder.

Then the reporter also called the Abbott customer service hotline. After repeated communication, the customer service staff said, "Then you provide the mobile number, address. We contact the local business staff to let him contact you."

“Milk powder is granules, not to have a color.” Secretary-General of the Tianjin Dairy Association Liu Zhuang told reporters that the appearance of black foreign bodies in milk powder is certainly not normal, “milk powder may appear uneven particles, but it should also be white. There are problems with objects of different colors and odors.” He reminded consumers that consumers found that black foreign bodies in milk powder should be questioned by the company’s customer service personnel and asked them to solve it.

Before the press release, Abbott’s customer service personnel had contacted Mr. Jia and said that he would contact the Tanggu area staff to see black foreign objects.